GENERAL QUESTIONS Monday to Friday: 0800hrs – 1500hrs Saturday: 0800hrs – 1130hrs Yes, it is. You can reach us on the following platforms: Unfortunately, you need to get in touch with your home branch. Visit your closet branch with the loan requirements. Loans are not based on collateral but regular source of income. LOANS- INDIVIDUAL The requirements for personal loans are: 3 times one’s monthly net salary before Covid allowance. Yes, except for the Pay day loan facility. Home improvement, ICT gadgets, Medical, Emergency, Motor Bikes, Motor vehicle licencing: servicing & repairs, Consumption, School fees, Agriculture, Poultry etc. Various across all industrial sectors Yes Not at the moment. Yes, current documents are required 12 months. Interest is charged on the capital balance at the beginning of each month. No No, loan proceeds are transferred to your account of choice. ZWL$1 000.00 3 times one’s monthly net salary Reducing balance method. 1 month Emergency loan usually amount required is below an individual’s net salary. Repayment period is 1-3 months. Product does not have upfront charges. Yes, one needs to provide the required documents. Yes, if one meets qualifying criteria. We have partners where one can select and collect their gadgets from. Unfortunately, motor vehicles are no longer on offer. Liaise with partners for cost and choice of gadget. GROUP LOANS Loans offered to more than 2 people for a common purpose who secure each other Rural farmers, Flea markets, Small business enterprises, Projects Ranges between 2-20 individuals depending with trade. The groups should be manageable. Constitution, Minutes of meeting on resolution to borrow, Guarantor for each individual, security pledge for all members. Upfront charges apply for all Microplan loan products. Into chosen account for group members or direct to partner account. It can be negotiated depending with group trade however interest charge is not forgone. 1 – 12months. BUSINESS LOANS Micro enterprises, Order financing, small scale businesses FBC account only. Business should open an FBC corporate account. Determined by business worthy and ability to pay within the stipulated period.Where do I get Microplan branches?
What are your working hours
Is there a 24 hour Customer Contact Centre?
Is there a way I can check my loan account balance other than contacting the branch?
How do I pay for my loan?
How do I apply for a loan with Microplan?
Can I borrow and seed my title deeds?
I need a personal loan, what are the requirements?
How long is the waiting period?
How much can I get?
What are the upfront charges?
Do these charges apply to all loan products?
Which products fall under individual loans?
Who are the suppliers of vendor facilities?
Is it possible to pay off my loan early before the agreed maturity date?
Can I do my application online?
I am a repeat client, should I bring new loan requirement documents?
What is the maximum loan tenure?
How do you arrive at the instalment you charge for your loans?
Do you offer USD loans?
Do I get my loan in cash?
What is the loan minimum amount?
What is the loan maximum amount?
How do you arrive at the instalment you charge for your loans?
What is the minimum loan tenure ?
What is a pay day loan?
Who qualifies for a Pay day loan?
Does a Pay day loan have the same requirements with all the other loans?
Can I get a Pay day loan if I have a running loan with Microplan?
Do you offer Motor bikes, motor vehicles and smart phones?
How do I get a phone or motor bike?
What is a group loan?
What is the target market?
What is the minimum number and maximum number of group members?
What are the loan requirements?
Does one get total amount applied?
How are funds disbursed?
Does the product have grace period?
What is the repayment period?
Who qualifies for a business loan?
What are the requirements for Micro enterprise loans?
What are the requirements for order financing?
What are the disbursement options under Business loans?
What is the loan amount limits?
What is the maximum loan tenure?
