General Questions

Where do I get Microplan branches?

 

Branch Network

 

What are your working hours?

Monday to Friday: 0800hrs – 1500hrs

Saturday: 0800hrs – 1130hrs

Is there a 24 hour Customer Contact Centre?

Yes, it is. You can reach us on the following platforms:

Toll free: 220 – 08080025/26

WhatsApp: 0772419693 / 0732152647 / 0772152647

Skype: FBC Help Centre

Facebook: FBC Holdings

Twitter: @FBCHoldings

LinkedIn: FBC Holdings

Email: help@fbc.co.zw

Is there a way I can check my loan account balance other than contacting the branch?

Unfortunately you need to get in touch with your home branch.

How do I pay for my loan?

ZIPIT to FBC 6415208860664

ZIPIT to CBZ 23526040011

ECOCASH Biller Code 66954.

How do I apply for a loan with Microplan

Visit your closet branch with the loan requirements.

Can I borrow and seed my title deeds?

Loans are not based on collateral but regular source of income.