General Questions
- Where do I get Microplan branches?
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- What are your working hours?
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Monday to Friday: 0800hrs – 1500hrs
Saturday: 0800hrs – 1130hrs
- Is there a 24 hour Customer Contact Centre?
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Yes, it is. You can reach us on the following platforms:
Toll free: 220 – 08080025/26
WhatsApp: 0772419693 / 0732152647 / 0772152647
Skype: FBC Help Centre
Facebook: FBC Holdings
Twitter: @FBCHoldings
LinkedIn: FBC Holdings
Email: help@fbc.co.zw
- Is there a way I can check my loan account balance other than contacting the branch?
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Unfortunately you need to get in touch with your home branch.
- How do I pay for my loan?
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ZIPIT to FBC 6415208860664
ZIPIT to CBZ 23526040011
ECOCASH Biller Code 66954.
- How do I apply for a loan with Microplan
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Visit your closet branch with the loan requirements.
- Can I borrow and seed my title deeds?
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Loans are not based on collateral but regular source of income.