FBC Bank Southerton Branch is an Industrial Branch catering for the needs of mainly our clients operating in and around the areas of Southerton, Workington, Willowvale, Adbernnie and Graniteside among others. Our presence in Chitungwiza is through an agency. Being an Industrial branch, our clients are largely corporates, SMEs, Schools, Tobacco Merchants, farmers, as well as Individuals. We serve a wide range of clients.
Lovemore Manikai(Southerton Branch Manager) said the success of the branch is driven by teamwork. “Coming onto the success of the branch, I would say that it has been driven by Team Southerton. I lead a team of enthusiastic, dedicated and experienced young bankers who are passionate and committed to serving the needs of our customers in keeps with our promise “You Matter Most”. This coupled with the adoption of cutting-edge financial technologies that have been key enablers in the delivery of consistent excellent customer experience to our valued customers. We have also been able to remain relevant and serve our customers remotely by allowing clients to transact on our digital channels such as Mobile Moola(*220#), Mobile Banking App, Internet Banking and POS. in the advent of Covid-19, the digital banking services allow clients to transact safely in the comfort of their homes or offices at any time of the day.
Lovemore considers Southerton Branch a home for him, having joined the Branch a month after its opening in 2001 from Nelson Mandela. He led the branch for a few years after which he traversed the FBC Branch Network to Head Office –Group Credit then Batanai Gardens, FBC Private Bank, Msasa, Mutare, Graniteside and then Bank to Southerton in 2020.He won numerous accolades including the prestigious FBC Branch Manager of the Year Award.