FBC Bank Introduces New Mobile Number For Noku Digital Assistant

Friday, October 15, 2021

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FBC Bank has introduced a new mobile number for Noku Digital Assistant. The old number 0776 670 211 has been replaced with 0787 220 220 as part of the bank’s continuous product improvement initiatives aimed at offering high quality products and maximizing convenience to clients

Existing FBC account-holders who are registered for Mobile Moola can start banking with Noku on Whatsapp by saving the new number 0787 220 220 on their smartphones as a phone contact. Once Noku’s contact is saved ,one can initiate a conversation with Noku in the same way they do when chatting with a friend or relative on WhatsApp. One can start the conversation with Noku
with any greeting message of their choice such as ‘Greetings’, ‘Hi’, ‘Whatsapp’, ‘Etaa’, ‘Maswera sei?’ or ‘Ndeipi’ to start banking or insuring with Noku.

Noku, can serve clients with the following services:


  • Digital Account Opening
  • Balance Enquiry
  • Mini Statement
  • Bill Payments
  • Internal Transfers
  • Zipit to Other Banks
  • Zipit to Cell
  • Mobile Banking Pin change
  • Block Card Functionality
  • Beneficiary Management

Insurance Services

  • Third party insurance
  • Third party and Zinara licence
  • Zinara licence only

Noku is FBC Bank’s Smart Digital Assistant who has been equipped with the capability of assisting clients with executing banking and insurance services on Whatsapp at any time of the day...24/7. Noku also allows anyone to open an FBC Instant Account or Mobile Moola wallet on WhatsApp without visiting a physical branch.

Issued on 15 October 2021
Roy Nyakunuwa –Head of Group Marketing Division
FBC Centre, 45 Nelson Mandela Avenue Harare, Zimbabwe
Phone: +263 242 707057/704608/783206
Cell: +263 731306861
Email: public.relations@fbc.co.zw
Website: www.fbc.co.zw