ZIPIT SMART – FAQs (Customer)

ZIPIT Smart is a mobile based merchant and bill payments solution. It is a new function on the ZIPIT platform that enables the initiation and transfer of merchant payments via a mobile phone to a unique Zipit Smart Merchant code.

You can pay with ZIPIT SMART for the following;

• Groceries
• Bills
• Goods & services in informal markets

All phones both Smart and Feature (Mbudzi) phones can access ZIPIT Smart.

You can initiate a ZIPIT Smart transaction on your Mobile App or via your bank’s USSD code by entering a Merchant Code.

USSD CODE

1. Dial *220#
2. Select Banking services
3. Enter pin
4. Select option 6 Merchant Payment
5. Select 1 Pay By Merchant code
6. Enter Merchant code
7. Enter Amount
8. Confirm transaction

NB: A payment confirmation with merchant details and transaction amount will be sent to your phone.

• You will have the ability to use mobile phone initiated merchant payments, through a merchant code which is matched to a merchant’s bank account.
• One will be able to make purchases to merchants receiving payment through mobile phones.
• Convenience to make payments without moving funds to mobile wallets.

Anyone with an existing Main account or KYC Lite account will automatically gain access via already existing Mobile Banking Platform.

No registration is required, the functionality is available on the mobile banking platform.

The current Zimswitch limits apply. A daily cumulative total limit of $20,000 and monthly limit of $100,000 (i.e. a customer performing either a ZIPIT transactions or a ZIPIT Smart transaction is bound by the prevailing limits)